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‎01-03-2020 10:04 PM

HP Recommended
Product: Omen 15-ax210nr Laptop
Operating System: Microsoft Windows 10 (64-bit)

My son broke the W key off of my Omen 15-ax210nr. I thought I would be able to fix it, but I lost it! 

 

  I have tried to order a replacement from a number of websites, to which either my model number is not found or I get a follow up email stating that the key I need is rare, they have none in stock and they cannot locate one. I tried to see if my model number was compatible with any other model's keys, but I had no luck with that either.

 

I cannot seem to find a contact option to directly email HP to ask for advice or direction (or if they could sell me a key directly). Can someone PLEASE direct me on any other options?  I really don't want to have to replace the keyboard.
2 REPLIES 2

‎01-04-2020 02:39 AM

HP Recommended

If the damage is serious, I suggest to replace the keyboard.Try to find more, such as AliExpress, Amazon, Or search on Google

.

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‎01-04-2020 10:52 PM

HP Recommended

Thank you. I would have never thought to google it.

 

Also my post specifically states that I lost the key. There is no damage.

 

Thanks for answering without reading my post.

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