• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion 15-bc001ng

Hello. My hp laptop have problem in mainboard northwest chip and need replace it. Where i can find mainboard that hp confrim it? I need a new mainboard no stock mainboard please just new.

 

Help me please

 

Also where find part number? 

20231008_210213.jpg

20231008_210228.jpg

1 REPLY 1
HP Recommended

I believe that you mean PCH (platform controller hub) chip.

 

The northbridge chip, not northwest chip was on some old school motherboards.

 

I will take a look and see if I can find the part number for you. G35A is a good part number. I do not know where you would find it in Europe. 

 

This is the system board. 

http://www.ascendtech.us/hp-15-ay-pavilion-15-bc-15t-bc-mboard_i_mbltph856678601.aspx?agent=froogle

 

 

Try the HP Partsurfer. Use the serial number from the bottom of the laptop case.

https://partsurfer.hp.com/partsurfer?searchtext=W6Z09EA&searchby=product

 

If you can find the information on the PartSurfer that is about as good as it will get for a confirmation. HP does not sell laptop system boards to consumers as far as I am aware.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.