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‎05-19-2026 11:29 AM

HP Recommended

I have an HP Pavilion x360 14-ek1004na Convertible Laptop – Core™ i3 [800P2EA#ABU]

 

Somehow, one of the screws in the bottom of the case has loosened and fallen out.

 

Where can I get a replacement screw?

 

screw.jpeg

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1 ACCEPTED SOLUTION

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‎05-19-2026 12:49 PM

HP Recommended

The only info I can provide for you is the screw size you need.

 

See chapter 5, page 35 of the service manual for that info.

 

Maintenance and Service Guide

 

Phillips 2.5 mm × 5.0 mm screw.

 

I recommend you call or visit some local PC repair shops or hardware stores to see if they have any screws of that size.

 

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3 REPLIES 3

‎05-19-2026 12:49 PM

HP Recommended

The only info I can provide for you is the screw size you need.

 

See chapter 5, page 35 of the service manual for that info.

 

Maintenance and Service Guide

 

Phillips 2.5 mm × 5.0 mm screw.

 

I recommend you call or visit some local PC repair shops or hardware stores to see if they have any screws of that size.

 

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1 person found this reply helpful
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‎05-19-2026 12:56 PM

HP Recommended

Thank you, that will do.

I'll be able to source a replacement.

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‎05-19-2026 01:02 PM

HP Recommended

You're very welcome.

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