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‎04-11-2022 04:13 PM

HP Recommended
Product: HP ENVY Laptop 14-eb0010nr
Operating System: Microsoft Windows 11

2 of the small Torx screws at the bottom of my laptop have fallen out. How can I find their thread size and length so I can replace them? The service manual just references "screw kit M31148-001" which doesn't exist anywhere else on the internet

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2 REPLIES 2

‎04-12-2022 07:56 AM - edited ‎04-12-2022 07:59 AM

HP Recommended

The simplest method is to take one of the remaining screws out and take it to a laptop  or electronics parts shop.

 

The techs at the shop should be able to easily match it to a replacement screw for you.


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‎06-01-2022 10:06 AM

HP Recommended

Well after two trips to the hardware store it turns out they're M2 x 9mm screws, in case anyone else has poorly machined screw holes and Google searches for the part number. Not sure why this information couldn't have just been available online ("M31148-001" is a useless part number if you don't specify what it is or allow purchase -_-)

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