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‎04-19-2025 10:42 PM

HP Recommended

I have a Hp Envy Notebook model # W2K78UA#ABA it started to stay at 1% then 0% while connected to the charger. It started to get really loud and now it won't turn on. I was wondering if it need it's battery replaced and if so where can I look to buy one?

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-20-2025 01:10 AM

HP Recommended

@Ponchita 

 

It uses battery part # 849313-856 which is N/A from HP

 

               https://partsurfer.hp.com/?searchtext=W2K78UA

 

You can use part # to buy elsewhere such as  https://www.newegg.com/p/16J-022E-00NR5?srsltid=AfmBOorEofTLbmelfuusmGED2jw_Lg2kXQWDj6VTGubXKX14jMi6...

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎04-20-2025 01:10 AM

HP Recommended

@Ponchita 

 

It uses battery part # 849313-856 which is N/A from HP

 

               https://partsurfer.hp.com/?searchtext=W2K78UA

 

You can use part # to buy elsewhere such as  https://www.newegg.com/p/16J-022E-00NR5?srsltid=AfmBOorEofTLbmelfuusmGED2jw_Lg2kXQWDj6VTGubXKX14jMi6...

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
Was this reply helpful? Yes No
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