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‎08-06-2020 01:38 PM - last edited on ‎08-06-2020 01:47 PM by Moderator

HP Recommended
Product: HP Spectre x360
Operating System: Microsoft Windows 10 (32-bit)

S/N# HP Spectre x360 Conv13-ap0033dx  - 4WB76UA

SPS-BASE ENCLOSURE POB Spare Part Number: L37665-001

Product: HP Spectre x360

Color: Poseidon Blue

 

I'm trying to replace the base enclosure for my laptop but it's not available to order online. I took it to my nearest best buy and they said they couldn't do anything and I would need to order it online. I'm not sure where to buy this part that will be a genuine HP certified replacement part. Can anyone help?

1 REPLY 1

‎08-09-2020 09:39 AM

HP Recommended

@megan_genetti

 

Welcome to HP Community

 

I have gone through your Post and I understand your concerns

 

Please contact HP Support in your Region for Service Options

 


1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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