• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎03-26-2019 04:56 PM - edited ‎03-26-2019 05:00 PM

HP Recommended
Product: HP Envy dv6t-7200
Operating System: Microsoft Windows 10 (64-bit)

Hi!

 

I need to replace my old wifi card with a new module. The old one only has wifi capabilities while the new has wifi+bluetooth. The old one is a RALINK RT5390 model. How do I know that the new one will be compatible to my laptop? Is it sufficient to know that it is a mini PCI? or is it going to be a trial and error?

 

This blog doesn't specificy which part it supports https://support.hp.com/ph-en/document/c03294486.

 

Please help.

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-26-2019 05:06 PM

HP Recommended

Hi:

 

You can upgrade to this model in your notebook...

 

Intel Dual Band Wireless-AC 7260 802.11 ac 2x2 WiFi + BT 4.0    HP Part #710661-001

The card should be readily available on Amazon or eBay.

Do your search by the HP part number, not the model of the wifi card.

Before installing the new card, uninstall the ralink wifi card in the device manager, check the uninstall driver box, and do the same for the Ralink bluetooth.

If there is Ralink bluetooth software in the Windows control panel>programs, uninstall that too.

Then install the Intel wifi card.

 

 

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎03-26-2019 05:06 PM

HP Recommended

Hi:

 

You can upgrade to this model in your notebook...

 

Intel Dual Band Wireless-AC 7260 802.11 ac 2x2 WiFi + BT 4.0    HP Part #710661-001

The card should be readily available on Amazon or eBay.

Do your search by the HP part number, not the model of the wifi card.

Before installing the new card, uninstall the ralink wifi card in the device manager, check the uninstall driver box, and do the same for the Ralink bluetooth.

If there is Ralink bluetooth software in the Windows control panel>programs, uninstall that too.

Then install the Intel wifi card.

 

 

Was this reply helpful? Yes No

‎03-26-2019 05:20 PM

HP Recommended

Thank you for the response! Just to be clear, this is the part you mentioned?

Intel Dual Band Wireless-AC 7260.jpg

Was this reply helpful? Yes No

‎03-26-2019 06:05 PM

HP Recommended

You're very welcome.

 

That is what it looks like, but I don't see the HP part number on it...you should try and get one with the specific HP part number...

 

https://www.ebay.com/itm/Dual-Band-Wireless-AC-7260HMW-Mini-PCI-E-BT4-0-Card-Intel-For-HP-SPS-710661...

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.