• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎12-06-2021 01:14 PM

HP Recommended

Help.

 

What are the 2 rubber pads either side of the camera on the inside at the top of the screen my parakeet has chewed them off and need to replace them.

Category:
6 REPLIES 6

‎12-06-2021 01:44 PM - edited ‎12-06-2021 02:17 PM

HP Recommended

Post your model number we can look up the manual for the specific part number to replace them. They are there to provide clearance between the screen and keyboard when lid is closed.

Volunteering here is my therapy
17-cp0097er
HP Envy 27-b014
Was this reply helpful? Yes No

‎12-06-2021 01:54 PM

HP Recommended

HP 14-cf2xxx

 

Was this reply helpful? Yes No

‎12-06-2021 02:10 PM

HP Recommended

Device name LAPTOP-0HJRH14K
Processor Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz 2.11 GHz
Installed RAM 4.00 GB (3.83 GB usable)
Device ID 07ABEDCF-0432-4E51-8D7C-E54C80ECC3CF
Product ID 00325-81888-44262-AAOEM

Was this reply helpful? Yes No

‎12-06-2021 02:19 PM

HP Recommended

You were close with the first response of 14-cf2xxx. Look on the bottom label and post the complete model number that starts with  14-cf2

Volunteering here is my therapy
17-cp0097er
HP Envy 27-b014
Was this reply helpful? Yes No

‎12-06-2021 02:25 PM

HP Recommended

Sorry

 

Model number 14-cf2504sa

 

 

Was this reply helpful? Yes No

‎12-06-2021 02:45 PM

HP Recommended

Hmm that model number gives over 100 different laptops to chose from. I'm not sure why, it should have returned your specific laptop model so we can look up the service manual.

Volunteering here is my therapy
17-cp0097er
HP Envy 27-b014
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.