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‎12-11-2019 02:19 AM

HP Recommended
Product: HP ENVY X360 - 15-cp0000na
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

 

Having had my HP ENVY x360 - 15-cp0000na for just over a year both of the rubber strips on the base of the laptop are basically both fallen off. Is it possible to get replacements and if so where?

 

Any alternatives also welcome. But I'm seeing this to be a very common issue, one which HP isn't very helpful on.

 

Thanks.

1 REPLY 1

‎12-13-2019 07:30 AM

HP Recommended

Hi @Millermundy

 

Welcome to the HP Support Community. 

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding this issue. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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