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‎06-23-2019 08:56 AM - last edited on ‎06-23-2019 07:48 PM by Retired

HP Recommended

HP ENVY X360 Convertible rubber feet started falling off 30 days after purchase and I've been fighting with them since then, finally completely off and it's nearly impossible to use the PC now becuase it slides everywhere. Tried chasing this problem a few times when I have ten minutes to spare but each time I run out of time and give up trying tp find the part or solution on HP. I'm finally 1 solid hour in after login resets to HP community, etc and find the warranty expired 11 days ago. Can't even find the part for purchase on HP.com

 

L20111-001   Part is not orderable in the HP Parts Store. 
RUBBER FOOT DAS   

 

Howo do I solve this rediculous problem that I can't even believe exisits. It's obbiously an issue for other owners too.

1 person had the same question
1 REPLY 1

‎06-25-2019 02:23 PM

HP Recommended

@thisisawful

 

I suggest you contact HP Support and they should be able to help you with the Rubber strips


Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support

 

Thank you

KrazyToad
I Am An HP Employee

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