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‎08-25-2022 07:26 PM

HP Recommended

I have a HP Envy x360 laptop, model 15t-aq200, which came with a factory installed SD card reader.  I recently tried to use the SD card reader for the first time and nothing happened.  I have searched for any indication of a driver for this device and cannot find one anywhere.  Neither can I find anything that tells me anything about the reader.  Any suggestions for how to get the reader functioning?  Note: the laptop came with a spinning hard drive.  I had it replaced with a solid state hard drive about a year ago and everything (except the SD card reader) works great.  I don't know if the SD problem arose before or after the hard drive changeout, but it could be a factor.  Thanks for any help you might provide.

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3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-25-2022 07:53 PM

HP Recommended

Hello @dshell 

Sorry to hear that you are having problems ... I would like to help you.

(1) Download and Install

Realtek Card Reader Driver

10.0.16299.21304 Rev.L12.8 MBMay 21, 2018Download

 

(2) Reboot and test

(3) Please report your results

View solution in original post

1 person found this reply helpful
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4 REPLIES 4

‎08-25-2022 07:53 PM

HP Recommended

Hello @dshell 

Sorry to hear that you are having problems ... I would like to help you.

(1) Download and Install

Realtek Card Reader Driver

10.0.16299.21304 Rev.L12.8 MBMay 21, 2018Download

 

(2) Reboot and test

(3) Please report your results

1 person found this reply helpful
Was this reply helpful? Yes No

‎08-25-2022 07:56 PM

HP Recommended

Hello @dshell 

 

Please follow instructions ...

 

(1) Update BIOS

HP Notebook System BIOS Update (Intel Processors)

F.61 Rev.A13.8 MBDec 14, 2020Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

  • An available BIOS update resolves a specific issue or improves computer performance.
  • The current BIOS does not support a hardware component or a Windows upgrade.
  • HP Support recommends installing a specific BIOS update.

"


(2) Reboot

(3) Let BIOS be installed until it's completely done !

(4) Install/Update

HP Consumer Desktop / Notebook PC ME Firmware Update

2020.1.0629 Rev.A33.8 MBJun 29, 2020Download


(5) Reboot and test

(6) Please report your results

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‎08-25-2022 08:15 PM

HP Recommended

Thank you Ub6424!  That fixed it.

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‎08-25-2022 08:17 PM

HP Recommended
@dshell wrote:

Thank you Ub6424!  That fixed it.

Dear @dshell 

You're welcome !

Good luck

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