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‎02-13-2019 07:40 AM

HP Recommended
Product: HP Pavilion dv6-6c02eo
Operating System: Microsoft Windows 10 (64-bit)

At windows system management for unit Realtek PCIE CredReader, The status is stated with the following text:

"Denne enheds driver blev forhindret i at starte, fordi den medfører problemer i Windows. Kontakt hardwareforhandleren for at få en ny driver. (Kode 48)

Klik på 'Søg efter løsninger' for at sende data om denne enhed til Microsoft og for at se, om der findes en løsning."

A telephone call to Windows Support today resulted in an answer from Microsoft to contact HP for a solution..

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-13-2019 02:38 PM - edited ‎02-13-2019 02:40 PM

HP Recommended

@Terje2 

 

HP does not support/supply Windows 10 drivers for your machine

 

   https://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-dv6-Entertainment-Notebook-PC-series/51...

 

Please try

 

    https://snailsuite.com/manufacturers/realtek-pcie-cardreader-drivers-download

 

or

 

   https://ftp.hp.com/pub/softpaq/sp63001-63500/sp63415.exe

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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2 REPLIES 2

‎02-13-2019 02:38 PM - edited ‎02-13-2019 02:40 PM

HP Recommended

@Terje2 

 

HP does not support/supply Windows 10 drivers for your machine

 

   https://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-dv6-Entertainment-Notebook-PC-series/51...

 

Please try

 

    https://snailsuite.com/manufacturers/realtek-pcie-cardreader-drivers-download

 

or

 

   https://ftp.hp.com/pub/softpaq/sp63001-63500/sp63415.exe

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎02-17-2019 01:40 AM

HP Recommended

I used the link to snailsuite where I got a free program, that scanned my PC and found several drivers, which needed an update. From this result, I could select whitch to update. After this My problem was solved.

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