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‎01-23-2018 09:17 AM

HP Recommended
Product: HP Pavilion 15-inch Displays
Operating System: Microsoft Windows 10 (64-bit)

This is a new laptop and the first time I used the SD card reader (built-in) it has not worked. No idea why. All USB ports work. I am not a savvy computer guy. I use the SD port to download pictures from the mini SD card in camera, etc and to transfer music files. I tried different cards and still no results.

 

Tried card in my old Toshiba and it works fine.

 

Do I need to download anything in order to make it work because its new?

 

Thank you for any help.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-23-2018 11:20 AM

HP Recommended

Hi,

 

First try to install the latest driver and see if it works. Here is the link:

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-15-bs000-laptop-pc/15551412/model/1816...

 

Hope it helps,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-23-2018 11:20 AM

HP Recommended

Hi,

 

First try to install the latest driver and see if it works. Here is the link:

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-15-bs000-laptop-pc/15551412/model/1816...

 

Hope it helps,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Was this reply helpful? Yes No
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