-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: SMART HARD DISK ERROR 301 (2020)

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
01-23-2020 02:42 AM
Product: HP Pavilion - 15-au102tx
Operating System: Microsoft Windows 10 (64-bit)
Hi Team, I'm having an error message when i turn on which is "S.M.A.R.T. Hard Disk Error 301". I have 2 options in the message which is F2 and Enter to start up the computer as normal. I press F2 to run a system test and my failure ID: GLRW1T-8JX9MD-MFPUQ1-60AF03 which i did last year and then i run a test again this year failure ID: GLRW1T-8JXA0P-MFPUQ1-608403. Is this problem serious? I still can work on this laptop since the first scan untill now.
1 REPLY 1
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.