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‎03-16-2017 03:14 AM

HP Recommended
Product: HP Compaq CQ 58

 

Hi,

 I got the following error in my Laptop:

 

 

SMART Hard Disk Error

The SMART Hard Disk check has ditected an imminent failure. To ensure not data loss, please backup the content immediately and run the Hard Disk test in system diagnostics.

Hard Disk 1 ( 301)

 

How can solve this problem...........

 

Waiting for your reply...

 

///

 

Jamil

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-16-2017 03:21 AM

HP Recommended

As we have properly understood your issue you are facing issue in the hard disk error please read this following instructions:

 

 

The error may indicate that your Hard Drive is failing and needs to be replaced.

 

First of all, remove and then reconnect the Hard Drive - the procedure is described starting on Page 54 of your Maintenance & Service Guide.

 

Next, tap away at f10 as you start the notebook to enter the bios menu.  Under the Advanced or Diagnostic tab you should find the facility to run a test on the Hard Drive.  Post back with the details of any error messages.

 

Nitin singh

View solution in original post

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2 REPLIES 2

‎03-16-2017 03:21 AM

HP Recommended

As we have properly understood your issue you are facing issue in the hard disk error please read this following instructions:

 

 

The error may indicate that your Hard Drive is failing and needs to be replaced.

 

First of all, remove and then reconnect the Hard Drive - the procedure is described starting on Page 54 of your Maintenance & Service Guide.

 

Next, tap away at f10 as you start the notebook to enter the bios menu.  Under the Advanced or Diagnostic tab you should find the facility to run a test on the Hard Drive.  Post back with the details of any error messages.

 

Nitin singh

Was this reply helpful? Yes No

‎03-16-2017 03:41 AM

HP Recommended

hi,

 Thanks for youe information.

 But , after follow your instruction, i Got the following message.

 

Hard Drive SMART Check: Failed

 

Failure ID: 94L7N1-71P8JB-MFGJWK-609D03

PRODUCT id: E6B58EA#UUW

hard Drive 1

 

 

//  Jamil

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