Laptop not getting started,
Showing a start up error as
SMART Hard Disk Error,
After running System diagnosis, it told me to run Hard Drive Quick Test,
Hard Drive SMART Check : FAILED
FAILURE ID : GLSCX9-7JR9QW-MFPV6K-60D003
With that error code, you will need to replace the hard drive and reinstall the operating system.
Below is the link to the service manual for your notebook, where you can find the hard drive removal and replacement procedure.
You may want to consider replacing the hard drive with a better performing, normally more reliable 2.5" solid state drive (SSD).
To reinstall W10, you can make your own 8 GB bootable USB W10 64 bit installation media using the media creation tool at the link below.https://www.microsoft.com/en-us/software-download/windows10
After W10 has completed installing, you can install the drivers and available software from your notebook's support page.
Didn't find what you were looking for?
Ask the community
Ask the Virtual Agent