SMART Hard disk error =- black screen at Start Up

[FrustratedGrant]

Hi all,

I encountered a system error at the start up, the laptop cannot run the OS, neither formatting the HD. 

I tried the HP PC Hardware Diagnosis but it fails when i run a check on the HD. The result is "Hard Disk SMART Check: Failed" with  the following ID Error:

QAHVXG-82JBGG-MFPWLJ-608E03

What does this code mean? Is the HD compromised in some way or is there a solution to this kind of problem?

I receive this message:

SMART Hard Disk Error

The SMART hard disk check had detected an imminent failure. To ensure no data loss, please backup the content immediately and run the Hard Disk Test in System Diagnostics.

Hard Disk 1 (301)

HP PC Hardware Diagnostics UEFI is run. But it says:

Testing Drive: 1

SMART Check : FAILED

Thank you in advance for any kind of help that you can provide.

I am only a beginner and ran through the Virtual Assistant and tried the BIOS etc and very lost

Regards,

[Prométhée]

Hello

This is a macro, recorded answer, read the following carefully, and see according to your own problem.
If you have any doubts, ask me, I will try to answer the best
you have an error message, or a problem with the hard drive (or SSD)
this indicates that your hard drive is certainly damaged
Depending on the error, and its condition, it may fail anytime.
maybe it doesn't work anymore
First of all, you can try to recover personal data

 Once your data has been saved
You can either follow the following or buy a new hard drive directly!
What I am indicating now is just a rescue option
If it works, it will be temporary, back up your data regularly
depending on the hard drive condition, it may work a good time
but the hard drive may fail permanently
it is mainly in order to be able to use the computer, the time to replace the system disk
be careful because the goal is to erase the hard drive, your unsaved data will be lost
so you have to reinstall the computer completely
There are several methods, depending on the installed windows system and your computer

Try a full reinstall

You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

Using the HP Cloud Recovery Tool (Windows 10, 7)

• Creating and Using a Microsoft Recovery USB Drive (Windows 10)
• Performing an HP System Recovery

if you have windows 10 you can use microsoft tool
https://www.microsoft.com/en-ca/software-download/windows10

If you originally had a sata HDD you could possibly install a sata SDD
but this is another topic, if needed you should open another thread

https://support.hp.com/us-en/product/hp-pavilion-15-p200-notebook-pc-series/7486459/model/7919424/pr...

HP Pavilion 17 Notebook PC HP Pavilion 15 Notebook PC Maintenance and Service Guide