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‎07-31-2017 11:09 AM

HP Recommended
Product: HP15 f003dx laptop

Hi All
I'm trying to help a friend who has had a hard disk crash on their HP15 laptop.

 

I've replaced the 750GB hard drive with a 1TB but when I start the system I'm told 
"Smart hard disk error 301"

Putting other (smaller) drives in the laptop does not show the error, BUT putting the new drive in other machines, there is no error there either!

Not sure where to go now.

Any help advice greatly received.

 

Danny

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-31-2017 11:57 AM

HP Recommended

The smart errors usually mean that the hard drive is bad.  Not all computers will show the smart error on startup.  

Please remember to select the answer

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2 REPLIES 2

‎07-31-2017 11:57 AM

HP Recommended

The smart errors usually mean that the hard drive is bad.  Not all computers will show the smart error on startup.  

Please remember to select the answer
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‎08-02-2017 01:18 AM

HP Recommended

Thanks for confirming my suspisions. The hard disk was returned to the supplier who vere very good and replaced it.

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