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HP 14s-fq0000 Laptop PC (12N13AV)
Microsoft Windows 11

 Bonjour,

J'ai installé un SSD M2 de marque TEAMGROUP MP33 de 1TB dans mon Laptop HP  14s-fq0102nf 

mais il n'apparait n'y dans le poste de travail n'y dans gestion de l'ordinateur.

Toutefois, lorsque j'utilise un lecteur externe pour connecter mon SSD via le port USB, l'ordinateur le détecte et l'affiche sans problème.

SVP pouvez-vous m'aider à résoudre ce problème car j'ai besoin d'installer le système d'exploitation sur le SSD et l'utiliser comme disque principal. Merci.

Voir photo.

14s-fq0102nf.jpeg

 

2 REPLIES 2
HP Recommended

Hi:

 

The 14s-fq0xxx notebooks with the 64 GB eMMC drives only support M.2 SATA SSD's and not NVMe.

 

This information is not mentioned in the service manual, but many forum members have had this problem.

 

Maintenance and Service Guide

 

The other problem is that the notebook will not boot from any other drive but the 64 GB eMMC drive, so you would only be able to use the M.2 SATA SSD for storage.

 

Here are two related discussions.  In the second one, I linked other posts.

 

Is my Pavilion 14-fq combatable with pci N.2 NVMe ssd as its... - HP Support Community - 9086888

 

Nvme not recognizing - HP Support Community - 8578200

 

HP Recommended

Hey @escof!

Hope you are doing fine!

Thank you for visiting our English HP Support Community. It would be ideal if the post was in English, so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.

We understand that English is not your primary language, so we advise you to use an on-line translator of your choice to post in the language of our Community.

Thank you for your understanding.

Regards

I work on behalf of HP.
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