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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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Accepted Solutions
HP Recommended
The thing people have a hard time understanding is that HP does not support hardware upgrades it merely tolerates and recognizes the consumer's right to do them. So HP is not going to provide you a list of 3rd party hardware to buy. That is why there is the Forum. We are volunteer users who have more or less experience with working on and upgrading laptops and monitor these boards regularly so we find out what is working and not working for upgraders.
Here is the Service Manual:
The only thing HP can pretty well assure will work is if you buy from the HP Parts Store one of the M.2 SSD kits listed in the Manual by HP Part number.
See page 2 of the Manual.
Also see page 43. Here is what you see with back cover removed:
This is the 128 gig M.2 PCIe 2280 form factor disk HP will be glad to sell you:
128 GB, PCIe 912322-007
Its in stock and they get $143 for it. You can get the same drive (our experience tells us it is a Samsung PM961) on amazon.com for a bit less.
People ask all the time about other disks like the Samsung Evo 960 or Pro but unfortunately we have seen lots of reports that people install these and they do not work.
I have personally installed a PM961 in your Model series HP laptop and it worked fine.
Post back with any other questions and please accept as solution if this is the information you needed.
HP Recommended
The thing people have a hard time understanding is that HP does not support hardware upgrades it merely tolerates and recognizes the consumer's right to do them. So HP is not going to provide you a list of 3rd party hardware to buy. That is why there is the Forum. We are volunteer users who have more or less experience with working on and upgrading laptops and monitor these boards regularly so we find out what is working and not working for upgraders.
Here is the Service Manual:
The only thing HP can pretty well assure will work is if you buy from the HP Parts Store one of the M.2 SSD kits listed in the Manual by HP Part number.
See page 2 of the Manual.
Also see page 43. Here is what you see with back cover removed:
This is the 128 gig M.2 PCIe 2280 form factor disk HP will be glad to sell you:
128 GB, PCIe 912322-007
Its in stock and they get $143 for it. You can get the same drive (our experience tells us it is a Samsung PM961) on amazon.com for a bit less.
People ask all the time about other disks like the Samsung Evo 960 or Pro but unfortunately we have seen lots of reports that people install these and they do not work.
I have personally installed a PM961 in your Model series HP laptop and it worked fine.
Post back with any other questions and please accept as solution if this is the information you needed.
2
0
0
HP Recommended
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