• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Spectre x360 Convertible 13-ac0XX
Microsoft Windows 10 (64-bit)

Hello!

 

Appreciate expert opinion on upgrading my HP Spectre x360 13-ac0XX from 500GB to 1TB SSD (max supported).

 

I found the below SSDs --

1) Samsung (MZ-V7S1T0B/AM) 970 EVO Plus SSD 1TB - M.2 NVMe Interface Internal Solid State Drive with V-NAND Technology

https://www.amazon.com/dp/B07MFZY2F2/?coliid=I2Y4ALK1XYC1UX&colid=2Y440LF5IZAVC&ref_=lv_ov_lig_dp_it...

 

2) WD_Black SN750 1TB NVMe Internal Gaming SSD - Gen3 PCIe, M.2 2280, 3D NAND - WDS100T3X0C

https://www.amazon.com/dp/B07M64QXMN?ref=emc_p_m_9_b

 

3) WD Blue SN550 1TB NVMe Internal SSD - Gen3 x4 PCIe 8Gb/s, M.2 2280, 3D NAND, Up to 2,400 MB/s - WDS100T2B0C

https://www.amazon.com/Blue-SN550-1TB-NVMe-Internal/dp/B07YFFX5MD/ref=psdc_1292116011_t1_B07M64QXMN

 

Which ones can I upgrade to? Which one would you recommend?

 

thank you!

TheCipher5

 

 

5 REPLIES 5
HP Recommended

@TheCipher5

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number and the exact model for your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

Hi The_Fossette,

 

Below are the details from 'My Assistant' on my laptop.

 

Product Name: HP Spectre x360 Convertible 13-ac0XX

Product Number: Y4P52AV

Serial Number: 5CD71147F3

 

Thank you for your help!

TheCipher5

 

HP Recommended

@TheCipher5

 

Thank you for the information.

 

I recommend you use the HP tested SSD on the computer. Below is the part number for the same. However, you can install any SSD on the computer of your choice and all the SSDs you have listed are good.

 

865697-005

 

I hope that answers your question.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

HP Recommended

I will check the HP recommended SSD as well.

 

Some of the SSDs come with heatsink. Will a SSD with or without heatsink work on my laptop? Is either one recommended?

 

What is the process for changing SSD? Do I need to do a backup? How do I get Windows 10 re-installed? I do not have a CD/DVD drive nor do I remember receiving a Windows 10 CD.

 

thank you!

TheCipher5

 

HP Recommended

@TheCipher5

 

You can install an SSD with or without the heat sink and both will work.

 

To reinstall the operating system you can use the HP cloud recovery tool.

 

Refer to the below article for detailed steps.

 

https://support.hp.com/in-en/document/c06162205

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.