-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- SSD Upgrade issue on HP ENVY 15-k002ne

Create an account on the HP Community to personalize your profile and ask a question
03-29-2024 11:24 PM
Hello
I have a HP ENVY 15-k002ne laptop i7 (4th gen) 16Gb RAM with windows 10.
recently i got it opened up and found a nvme slot so i thought of upgrading to an ssd so i purchased a WD Blue SN580 of 500gb and installed but the system is not detecting the drive even in boot and BIOS.
please guide me to solve the issue
Thanks in advance.
03-30-2024 01:37 AM
The specs of your machine is
https://support.hp.com/ie-en/document/c04343498
From page 2 of its manual, it does NOT support DUAL storage. For M.2 slot, it supports M.2 SATA-3, not NVMe SSD . WD Blue SN580 is a NVMe drive, that won't work.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.