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HP Recommended

Hello everyone,

I'm having issues with my laptop.

It's an HP Laptop 15s-eq2090nm (444W4EA), and I'm trying to install Windows 10 (even tried Windows 11), but during the setup, I get a message saying that no drives are detected. I have a WD SSD PC SN 740 installed. My guess is that I need drivers (Intel Rapid Storage or something similar), but I can't find any.

Any help would be appreciated.

Thank you in advance!

7 REPLIES 7
HP Recommended

Your notebook came with a Ryzen 5.

HP Recommended

Thank you for the reply. 

Let me try this and I'll get back to you. 

HP Recommended

That is correct. This laptop has Ryzen 5. 

HP Recommended

Your notebook came with a Ryzen 5. Try what the person did in the thread below.

Solved: Storage drivers HP 15s-eq2151ns - HP Support Community - 9155153

HP Recommended

I will do that now. Thank you. 

HP Recommended

The issue is still present. 

I've managed to see disk (and partitions) but when I try to delete any I get an error saying "We couldn't delete the selected partition. [Error 0x800701b1].

 

HP Recommended

Windows installation media contains storage controller drivers for NVMe SSDs on AMD processor platforms, but there are many reports online that the Windows installer asks for storage driver during the Windows installation process on Ryzen-based PCs. something seems to prevent the Windows setup from loading Windows native storage driver on Ryzen platforms.

 

Folks are reporting that they overcame the problem by disabling secure boot, changing a method to create a Windows installation media, or using a different usb drive.

 

See this thread below where the person was able to install Windows when he used Rufus. If you haven't use Rufus, you can try. You can also try Alden4's other suggestions.

Solved: Ryzen 5 7640HS_Victus 16-s0155ng_Free DOS_Use Rufus_Solved: Media driver missing on HP Victu...

 

 

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