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HP Recommended
Pavilion DV2700
Microsoft Windows 7 (64-bit)

Hi, I'm trying to replace my old HDD for a new SSD (Kingston a400) but it seems that the BIOS won't recognize it as a boot drive.

I tried to install win 7 from 0, but got a message that says "It Is posible that the hardware in this equipment could not boot with this drive. Make sure that the controller Is activated in the BIOS menú". 

 

The BIOS for this Notebook Is very basic. It won't even show the disks installed. 

 

Do you know if there Is a way to replace the hd for a SSD? Thanks!!!

 

Ps: PAVILION DV2700

9 REPLIES 9
HP Recommended

@Chris319

 

Welcome to the HP Support Community.

 

Please help us with the exact model name and number to help you with information.

 

Thanks 🙂

 

 

 


I am an HP Employee

HP Recommended

Hi! Thanks in Advance for your help!

Model #: DV2735A

 

 

 

 

HP Recommended

Were you able to boot using the older HDD?

 

If yes please help us with the serial and product number and the specifications for the new HDD.

 

Thanks 🙂

 

 


I am an HP Employee

HP Recommended

Yes, with the old HDD it boots correctly.

The SSD is a:

 

Kingston

A400

240GB

WIN_20200805_22_23_18_Pro.jpg

 Thanks again!

HP Recommended

We're unable to pull up your Computer details. Please recheck the serial number and give it to us in a private message.

 

Thanks 🙂


I am an HP Employee

HP Recommended

I just sent it!

 

Tks

HP Recommended

If you've replaced the same with an SSD using a caddy for 3.5mm jack, it may work, although, since there is limited information available on this discontinued/obsolete device,

 

it's best you check with a local tech before investing on it to be on a safer side.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

HP Recommended

Thanks for your kind attention, but, in the end, I still can´t have a solution. There are no drivers or bios to download, (I mean, not even the old ones, for WIn7 i.E.), nothing to work with.

 

I´ll have to keep my fingers crossed because, Basically, HP decided that in the event of having a software or driver issue, my notebook is junk, even if the hardware still works.

 

The enviroment and me, as a costumer, are not grateful for that. 

 

Will never bought HP again. 

  

HP Recommended

We shall escalate this case.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community.


I am an HP Employee

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