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- Screen Popping Out

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03-28-2022 10:20 PM - edited 03-28-2022 10:24 PM
hello all! around 2 months ago, i noticed that the bottom corner of my screen was popping out a bit but thought nothing of it, around a month later, it popped out even more but still worked perfectly fine. now my screen is on the verge of popping out. i cannot open my screen 90 degrees without being scared my screen will crack. is there any way i can fix this? i've seen other posts with people who have the same issue, so it seems to be a manufacturing issue. i ran out my warranty, so i don't know if i will be able to afford a repair.
03-30-2022 07:06 AM
@leilar08
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I am an HP Employee
03-30-2022 07:36 AM
I bought HP-Envy 13'.3'' laptop in February 21. It was working fine but now the screen has popped out and not able to open it. I called curry but had no luck. Took it to a local laptop repair shop who advised to contact HP as it is a manufacturing fault. My wife called HP but had a rude reply from the support worker that they have never seen this problem with their laptops. But I found out through search that this is a common issue with HP laptops. HP says that warranty is for 12 months only but I think it is totally unacceptable to be discarding my laptop after just 13 months of use.