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‎04-07-2018 06:20 PM - last edited on ‎04-07-2018 06:25 PM by Retired

HP Recommended
Product: 5CD33557QB
Operating System: Microsoft Windows 8.1 (64-bit)

Hello, my computer which is a 15-no19wm with S# [removed], screen has bad pixels. Black spots are spreading on it. I don't know how to take the screen out for fear of damaging it any further and I wanted to know what type of screen to buy for my paticular laptop in order to replace the bad screen? Thanks in advance. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-07-2018 07:14 PM

HP Recommended

@Missyjojo88

 

I think your machine is an HP15-n019wm  (zero,, not letter o). Its specs

 

       https://support.hp.com/au-en/document/c03904077

 

And manual:

 

       http://h10032.www1.hp.com/ctg/Manual/c04439615.pdf

 

Page 54 shows you part # for screen and how to replace screen. You can send your machine to a repairer in your area to do the work for you OR order part and do it yourself.

 

Regards.

BH
***
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2 REPLIES 2

‎04-07-2018 07:14 PM

HP Recommended

@Missyjojo88

 

I think your machine is an HP15-n019wm  (zero,, not letter o). Its specs

 

       https://support.hp.com/au-en/document/c03904077

 

And manual:

 

       http://h10032.www1.hp.com/ctg/Manual/c04439615.pdf

 

Page 54 shows you part # for screen and how to replace screen. You can send your machine to a repairer in your area to do the work for you OR order part and do it yourself.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎04-08-2018 02:55 PM

HP Recommended

Thank you!

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