• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP 15-g019wm
Microsoft Windows 8.1 (64-bit)

The screen for my HP 15 laptop broke. It's splitting at the bottom right corner and as a result, I'm unable to close it. Everything else functions as it should. I'd like to know where I can get a replacement screen and get the correct model as well.
My product #: F9H60UA#ABA.
Serial #: [Personal Information Removed]

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

eBay would have the parts but it might be better to just get another laptop of that model maybe with no hard drive and no AC adapter and move your parts over. It will be no more expensive probably cheaper and much easier. Since it was a WalMart model there are likely to be a few of them around for sale as used. 

 

Here is one in decent shape without an AC adapter for $100:

 

http://www.ebay.com/itm/HP-15-g019wm-F9H60UA-ABA-500GB-4GB-DVD-RW-15-6-Webcam-Windows-10-Laptop-a-/2...

 

No way you will find all those parts for any less. There are several for sale for $100-200  and any parts you may need, too. 

Post back if you would rather try to rebuild it from parts. The parts also are fairly cheap. About $50 for the screen and then another $50-60 for hinges and plastic parts but why go all through that if you can just swap over a hard drive? 

 

If this is "the Answer" please click "Accept as SOlution" to help others find it. 

 

View solution in original post

6 REPLIES 6
HP Recommended

So is the screen panel still displaying an image? If so the problem is not the screen but the screen hinges which need to be replaced and possibly other chassis parts. Can you post a picture? 

HP Recommended

P_20170807_104606_2.jpg

HP Recommended

You need more than just the screen you also need hinges and goodness knows what else. If it were a car the body shop might call it a "total loss". 

HP Recommended

Is it better then to get a new PC or is it possible to replace the screen - hinges and all? Any idea where I can source these? 

HP Recommended

eBay would have the parts but it might be better to just get another laptop of that model maybe with no hard drive and no AC adapter and move your parts over. It will be no more expensive probably cheaper and much easier. Since it was a WalMart model there are likely to be a few of them around for sale as used. 

 

Here is one in decent shape without an AC adapter for $100:

 

http://www.ebay.com/itm/HP-15-g019wm-F9H60UA-ABA-500GB-4GB-DVD-RW-15-6-Webcam-Windows-10-Laptop-a-/2...

 

No way you will find all those parts for any less. There are several for sale for $100-200  and any parts you may need, too. 

Post back if you would rather try to rebuild it from parts. The parts also are fairly cheap. About $50 for the screen and then another $50-60 for hinges and plastic parts but why go all through that if you can just swap over a hard drive? 

 

If this is "the Answer" please click "Accept as SOlution" to help others find it. 

 

HP Recommended
You've been so very helpful and informative. Super! Thank you so much!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.