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‎02-20-2020 04:16 PM - last edited on ‎02-20-2020 05:49 PM by Retired

HP Recommended
Product: Pavilion X360 14m-cd0006dx
Operating System: Microsoft Windows 10 (64-bit)

-14m-cd0006dx

**

-5bm74ua #aba

 

For the life of me I can't find the right screw to buy for a broken back cover. It says M2.5L2.5 and had a 6mm wafer head. I ordered a new back cover, but my friend must have lost one of the screws. 

   

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-20-2020 07:43 PM

HP Recommended

Ok I found the screw kit part number, I found it in  a repair manual. It should not have been that much trouble.

View solution in original post

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4 REPLIES 4

‎02-20-2020 04:32 PM

HP Recommended

@lavos635 

 

Please use part # for Hardware kit on the following link

 

    http://partsurfer.hp.com/Search.aspx?searchText=5bm74ua

 

It is N/A now, please try eBay or other online suppliers.

 

Regards.

BH
***
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1 person found this reply helpful
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‎02-20-2020 06:05 PM

HP Recommended

I still can't find it. I've looked all day for one screw. I know there has to be an easier way. I don't know if there's part numbers for screws, but I've googled the  dimensions and none are like the one I have. M2.5L2.5 with a 6mm paper thin head.

1 person found this reply helpful
Was this reply helpful? Yes No

‎02-20-2020 07:43 PM

HP Recommended

Ok I found the screw kit part number, I found it in  a repair manual. It should not have been that much trouble.

Was this reply helpful? Yes No

‎02-21-2020 09:25 AM

HP Recommended

@lavos635 Welcome to HP Community!

 

I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

 

Please look for a private message requesting additional information.

 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...

 

 

Thank you for visiting the HP Support Community.

 

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