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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Second RAM slot is not working

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08-10-2017 07:16 PM
Hello!
Second RAM slot is not working! I try put there 2 different DDR3 (original Samsung and Kingston). Both of them working fine in the first slot. But not working in the second one. Not working separate in second one, and not working together with the first slot. First slot separate working fine!
What the problem?
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Accepted Solutions
08-10-2017 07:50 PM
I think the conclusion is: no thing works on the second slot that means please closely check all pins of the second slot, it could be damage.
Regards.
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08-10-2017 07:50 PM
I think the conclusion is: no thing works on the second slot that means please closely check all pins of the second slot, it could be damage.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
08-10-2017 09:40 PM
Let me guess - you put the new RAM stick into slot 1, and the original Samsung into slot 2?
This happened to me when I was upgrading my RAM too. It's slightly bizarre but hey, it works! My own pet theory is that the new RAM stick (Corsair in my case, Kingston in yours) is a sort of an "alpha dog" and doesn't tolerate being put in slot 2. 😉
How many times did you open and reopened your notebook case until it finally worked? It was 4 times in my case ...
08-11-2017 06:07 AM
Not, there just was something inside in the second slot, and the RAM was not go inside correctly. Samsung and Kingston RAMs are in same size, just one 4GB and second one 8GB, totally 12GB. Now working fine. I was trying so many times, and finally after checking all pins, I put it inside correctly.