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HP Recommended
HP EliteBook 640 14 inch G9 Notebook PC IDS Base Model
Microsoft Windows 11

Hi, I have recently purchased a HP elite book for home use and it still has a year of warranty on it, but I never realised that the one I got comes without a backlit keyboard, I forgot to add that spec to the website and I see it costs an extra £20,  can I send in my laptop for repair just to upgrade this?

1 REPLY 1
HP Recommended

@catsanarchy 

 

An extra £20 at that time may cost you a lot more now (if they accepted). This forum won't help you to upgrade your machine, you help to contact HP directly in your country.

 

Regards.

BH
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