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HP Notebook - 14-cm0012la
Microsoft Windows 10 (64-bit)

Notebook - 14-cm0012la shell replacement needed. Where can I buy  a replacement shell for my notebook. The notebook is still working. I would like to protect the mother board and display from further damage.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Here is the Service Manual:

 

Manual 

 

Looking at the exploded diagram and parts list beginning on p. 16, which exact parts do you need? This is a lower-end laptop and the plastic chassis pieces tend to be pretty expensive, particularly to buy from HP. Your best bet may be to find a salvage unit from eBay with say a cracked screen or dead motherboard to use as an "organ donor". Post back if you need help with that. 

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3 REPLIES 3
HP Recommended

Here is the Service Manual:

 

Manual 

 

Looking at the exploded diagram and parts list beginning on p. 16, which exact parts do you need? This is a lower-end laptop and the plastic chassis pieces tend to be pretty expensive, particularly to buy from HP. Your best bet may be to find a salvage unit from eBay with say a cracked screen or dead motherboard to use as an "organ donor". Post back if you need help with that. 

HP Recommended

Thank you Huffer. I am looking to replace the following below from the manual page 24. 

1.Display

2. Top cover

21. Bottom cover

I am going to need help with this.

HP Recommended

All those parts will cost more then the laptop is worth. You can get the whole laptop for $155 in working condition and the parts together will be way more. 

 

https://www.ebay.com/itm/HP-14-cm0012nr-14-32-GB-AMD-E2-9000e-1-50-GHz-4-GB-Laptop-Natural-Silver/38...

 

 

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