Short DST failure Id

[Jim7000]

Hello,

I noticed hang ups and pauses using the computer and attempted to run the SMART disk checks on the UEFI diagnostics.

When running the short DST, it failed with

Failure ID: PLGKUX-00084H-WPQEMG-60SH03

Product ID: G7Z45AV

Hard Drive 1

Can you provide me any details for this failure ID? 

Cheers,

Jim Parker

[Amreen · Accepted solution]

Hello Jim,

The Hard drive of the unit has failed , You will have to replace the hard drive

[prop1]

Hi. My DST failure when I did the F2 diagnostics was....ggfq1f-6hc88v-mfgk0k-wwg03-WWG03

I have an older HP 2000. Model no. 2000-2b29wm

Is this failure not worth fixing? Hard drive failure right? 

Please e-mail me

[personal information removed]

[Riddle_Decipher]

@prop1
Thank you for showing your interest in the HP Forums,
I’d like to help 🙂

As I understand the computer isn't booting into windows anymore,

You've performed the hardware test and it resulted with the failure ID,

Here's what the ID represents:

Hard Disk Test Failure

You will need to get the hard drive replaced, this can be done either using the HP Part store,

Or call the HP Phone support for a repair service.

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.
If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

And I Hope you have a good day, Ahead.

Regards,