-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Short drive self test error code: RSMW39-7N69AM-MFPWL1-60RD1...

Create an account on the HP Community to personalize your profile and ask a question
12-06-2018 02:33 PM
Short drive self test showing error code: RSMW39-7N69AM-MFPWL1-60RD13
Solved! Go to Solution.
Accepted Solutions
12-06-2018 02:37 PM - edited 12-06-2018 02:38 PM
The test result translates as
Hard Disk 1 Quick Test Failure
The hard drive needs replacement and we will help further with manuals and videos and purchase suggestions if you want to try fix it yourself. I can tell you that in most cases it is cheaper and easier than you fear to replace the hard drive.
12-06-2018 02:37 PM - edited 12-06-2018 02:38 PM
The test result translates as
Hard Disk 1 Quick Test Failure
The hard drive needs replacement and we will help further with manuals and videos and purchase suggestions if you want to try fix it yourself. I can tell you that in most cases it is cheaper and easier than you fear to replace the hard drive.