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‎10-09-2024 08:46 AM - last edited on ‎10-09-2024 11:46 AM by Retired

HP Recommended

I have an HP Pavillion computer that is plugged in 24 hours a day. When I turn it on the battery level shows a charge of 58% and says the laptop is plugged in. Shouldn't it show 100%?

 

Thanks

 

Darryl

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-09-2024 09:16 AM

HP Recommended

Hi @darrylweiss 

 

if the battery is in good condition it should read 100%, but if the battery is damaged or needs calibration it may indicate any % of charge,

 

Make a test, when turning on the device, press the F2 key several times, then select the battery and see the test result if it passes.

 

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

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4 REPLIES 4

‎10-09-2024 09:16 AM

HP Recommended

Hi @darrylweiss 

 

if the battery is in good condition it should read 100%, but if the battery is damaged or needs calibration it may indicate any % of charge,

 

Make a test, when turning on the device, press the F2 key several times, then select the battery and see the test result if it passes.

 

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
1 person found this reply helpful
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‎10-12-2024 01:12 PM

HP Recommended

It passed the test. Could it have over-charged. I got it as a present last December

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‎10-13-2024 08:18 AM

HP Recommended

It passed the test. Could the battery be dying?  It's less than a year old.

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‎10-13-2024 09:56 AM

HP Recommended

try calibrating the battery,

 

HP Notebook PCs - Testing and calibrating the battery (Windows) | HP® Support

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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