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Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Color LaserJet CP2025dn Printer

Since a recent update by Microsoft edge, my color laser jet CP2025 has stopped printing color, just black.  I checked the cartridges, which are not depleted.  after searching web for possible problems, I found that Microsoft edge has changed my computer settings for the printer to only print black but cannot see how to change the setting back to color.  how can I fix it and how do I prevent Edge from making the change at future updates?  I know this printer is OLD but it has been working fine until now.   I tried reinstalling the print drivers using the disc but to no avail. Can anyone help or am I destined to buy a new printer?

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