Single-slot RAM question

[bahritalha]

Hello,

My laptop is Victus by HP 16-d1046nt (68P31EA). I'm planning to upgrade the RAM, but currently only one RAM slot is visible in system tools (like Windows Task Manager and CPU-Z).

Tools like CPU-Z report only 1 slot.

However, online sources mention this model might have 2 RAM slots.

The motherboard is N13801-601 (DAG3NAMB8D0).

Is it possible that there are two different motherboard versions for this model — one with a single slot and one with two?
Or is the second slot simply not detected unless a module is installed?
Could you please confirm how many RAM slots this exact model has?

Thank you in advance.

[tk_srq]

@bahritalha,

Hp specs for 16-d1000 series indicate your model has two memory slots supporting 32 GB (2x16 GB) DDR5-4800 memory.

https://support.hp.com/us-en/document/ish_5700370-5700414-16

If you are interested in the possible max RAM supported for your model, see TzortzisG's comment in the thread below.

Solved: Whats is the max Supported RAM for i5-12500H - HP Support Community - 9442307

[TzortzisG]

Hi!

bahritalha, there is no version of this system that can only house one memory module. Could be a malfunction of one of the RAM slots. CPU-Z doesn't always work as expected and needs to be run as Admin, but windows Task Manager showing slots used 1 of 1 could indicate a problem. You might have to buy a cheap second 8GB module to try and see if two modules will work. It's also possible to swap the original with the other slot. Fortunately -as @tk_srq mentioned by referring to the previous discussion- HP personnel has populated the SMBIOS DMI tables with max memory as 128GB DDR5 RAM, so that means you can use a single 32GB, 48GB or even a 64GB module....