Slow performance on laptop 14s-fq0059na

[BRIAN4751]

I considered restarting the operation again by formatting the new 500GB drive and this time using Cloud as a means of backing up my system files such as the Win 11 which is on the smaller 64GB drive  and posed this question:-

You

when restoring from cloud will it give me the option of what drive I want to restore win 11 to? and will I have to change the bios settings

Copilot

When restoring your system from OneDrive cloud backup, you’ll have some control over where the files are restored, but certain aspects depend on the specific method you choose. Let’s address your questions:

1. Choosing the Drive for Restoration:

   • When restoring files from OneDrive, you can select the location where you want to save the files. However, this primarily applies to user files (such as documents, pictures, etc.) rather than system files.
   • For system files (including Windows 11 itself), the restoration process typically restores them to their original location (usually the *C:* drive). You won’t have a direct option to choose a different drive for system files during the restoration process.
   • If you want to restore system files to a different drive (e.g., **D:**), you’ll need to perform a clean installation of Windows 11 and then manually move your user files to the desired location.

2. BIOS Settings:

   • Generally, restoring files from OneDrive doesn’t require changing BIOS settings. The restoration process occurs within the operating system environment.
   • However, if you’re performing a clean installation (not just restoring files), you might need to adjust BIOS settings to boot from the installation media (such as a bootable USB drive).
   • Common BIOS settings adjustments include setting the boot order (to prioritize USB or DVD drives) and enabling Secure Boot (if needed).

In summary:

• For user files, you can choose the location during restoration.
• For system files, they’ll typically be restored to their original location.
• BIOS settings adjustments are usually necessary only during clean installations.

Remember to back up any critical data before making changes to your system. If you have specific requirements (such as restoring to a different drive), consider a clean installation and follow best practices for data safety. 

This answers the issue of why when reloading the data from the USB drive that I created why windows re loaded back to its original location which was of course the original 64GB on the mother board. as the system files will typically be restored to their original location and you can only choose where user files go.

[BRIAN4751]

I must admit that using this laptop during today it seems to be working so much better and quicker certainly suitable for on line shopping and google use which may be down to the fact that I have increased the 4GB of Memory to the larger 16GB DDR4 memory and loading and shutting down is very quick. I will have a look at my e mails which is where I found it previously to be slow to see how that works and if I find that ok then I may as well leave the Win11 operating system alone and on the 64GB drive.

That leaves the new 500GB purely for storage if needed which if I now format and get it back to its empty state it can just be set up as where I want saved items to go to which I can specify when saving items?

I can just move over the system files to the larger 500GB drive by just dragging them over?

these are 2 folder headed Programme (duplicated) both 3,07GB

Users Folder with 1 headed Brian at 2.08GB & Public at 140Kb

Performance Log with 0

which I can leave the performance Log and the the 2 others to leave which are

Boot at 43.4GB &

Windows at 19.7GB

which totals 63.1GB 

which by moving the folders mentioned has freed up 8.22GB

So I know enough from your kind help what things to keep and eye on and that there are people out there ready to help.

Does that seem ok to you?

So I can move the one of the Programme folder and delete the duplicated folder,  move the user folder Brian & Public 

[BRIAN4751]

So that did not go as expected under This PC it is showing 3 items 

Windows C

System D 

Windows E 

Windows C contain the folders previously listed which I thought I could simply move the files I referenced in Windows C across but clicking onto System D a window pops up saying "You currently don't have permission to access this folder" (Click Continue to access this folder) which brings up another window saying you have been denied permission to access this folder" (to gain access you will need to use the security tab)

Same happens if I click on Windows E folder.

Also I note size of Windows C is 57.3GB System D is 256mb and  E is 57.3GB so unsure where the new drive has now gone?

[Paul_Tikkanen]

Yes, I tend to agree with you that since your notebook is running much better with 16 GB of memory and neither of us can figure out how to get the notebook to boot from the 512 GB SSD (somehow there's gotta be a way), you can keep using the 64 GB drive with just the bare minimum of stuff you need on it and use the M.2 SATA SSD for storage only.

System 'D' is probably a system partition where you cannot copy any files to it.

Windows 'E' is your cloned 64 GB 'C' drive and apparently you didn't follow the instructions correctly for how to resize the destination drive's partition when using Macrium Reflect which the video I posted provided.

So, you have a huge chunk of unallocated space on the 'E' drive that is not showing up.

You should be able to merge the 'E' drive's partition into that unallocated space using the disk management utility, or you can use the disk management utility to delete all partitions on the 512 GB drive, and format it so it is just one big drive for storage.

Merge Partitions Or Merge Two Drives In Windows 10 - How To Fix (youtube.com)

[BRIAN4751]

Tried that but issue is that I have Windows on each with Disk 0  Dynamic 476.92GB Online the 512GB drive I have 4 Sectors the first of 260MB (Healthy (EFI System Partition. The next headed WINDOWS (E:) 57.38GB NITS (Healthy)  (Note there is nothing on this drive listed under Properties and under the Volume under Type is the only one listed as Dynamic, the rest under Type are listed as Basic. ) the 3rd 668 MB Healthy (Recovery Partition) and the last 418.63GB Unallocated.

Now we have Disk 1 Basic 58.30GB Online with 1st Section 260MB Healthy (EFI System Partition) The next headed WINDOWS (C:) 57.38 GB NTFS Healthy (Boot, Page File, Crash Dump, Wim Boot, Basic Data Partition) and the 3rd 668MB healthy (Recovery Partition)

Contemplating now re loading windows via the instruction on HP site I think it is or maybe MS site where you download the Win !!  system and have to e mail to get a key number I will check that out and let you know as that way I believe I should get the option of where to put Windows. Will get back to you.

thanks again

Brian.

[Paul_Tikkanen]

You're very welcome, Brian.

You don't need the product key to install W11 as it is included in the BIOS.

You can make a bootable plain W11 version with the Microsoft media creation tool from the link below.

Download Windows 11 (microsoft.com)

[BRIAN4751]

Hi Paul,

Thought things were going well and I thought I would go back to starting point and did a clean of the laptop and reboot using the USB Restore  but it went pear shaped as later read there is a time limit on using these usb/disk rescues .

Was reloading and it ran for quite a while but then stopped with message "Start up rep[air couldn't repair your PC Logfile:Z\Windows\System32\logfil Srt\SrtTrail:txt 

It also indicated Press "advanced options" to try other options to repair your PC, or shutdown to turn off your PC.

Well you can never actually talk to anyone at HP or Microsoft so tried various questions and I have got an enquiry ref no so can go back to HP in the morning and see if I get anywhere.

I did look at Microsoft to see if I could copy anything from my other laptop and has been allowed to make a new Win11 back up usb which I note will only last for 24hrs but does not advise how I instruct my dead laptop to open and use the USB to boot up or load up the system. So at a dead end now and have to see if I can at least talk with someone at Microsoft or HP to tell me how to restore the dead laptop.

Did also try the Cloud method but that ran for a while and then said the hard drive was not big enough so that was a failure as well.

I think the issue also involves the Bios setting as well so I hopefully will get more info on that tomorrow.

Thanks again,

Brian

[Paul_Tikkanen]

Hi, Brian:

If there are too many files on the 64 GB drive, you won't have enough space to run the recovery tool.

Are there any files you can delete on the 64 GB drive?

[BRIAN4751]

Hi Paul, all sorted and running well and fast so thanks for your input but I had to take it to my regular tech company who sorted it for £50, at mates rate.

I had an e mail from HP offering a discounted rate for Service & repair plan a few days back which I sorted out yesterday which did at least provide me with a telephone contact with an engineer who listened and agreed that they would arrange a collect & repair and I told him that I had taken out this repair plan so he passed me onto accounts who would give me info regarding date & time for collection,

It went downhill from there as she refered to the fact I had recorded the issue before I took out this plan which would take a couple of weeks to come into play, I would have to pay for the service and quoted me over £200 which I questioned and they did offer 5% off but I explained that was nearly as much as the laptop cost new. so declined their offer, as she 

Hence contacted my tech guy and dropped off the laptop yesterday with details of what had taken place so he assured me he would sort it.

He rang me and I collected it this afternoon and all was well although he did say he had issues with the small 64gb C drive which he could not clear and failed several times so that there was obviously an issue with this drive and not to use it but just use the new 500GB drive and of course I could use plug in memory if I  needed.

I told him about HP and what happened and that if I needed to I could report that as a fault after I knew my service plan was up and running.

He did say it was probably not worth the effort being so small a drive and that they may find in the small print that as I have adapted the laptop myself they may say I have voided the service and they wont repair it so I will study the small print and if the case cancel the payment.

but anyway all sorted but never know what went wrong

regards

Brian.

[Paul_Tikkanen]

That's great news, Brian. 

Well worth the 50 quid service fee.

Enjoy your faster performing notebook!

Cheers, 

Paul