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‎08-04-2022 07:11 AM

HP Recommended

Hi,

Finnally found the root cause of the issue, the charging port of the laptop seems to have been damaged, as the adapter test seems to pass when I put it the charging pin in some angles.

Thanks for the help

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‎08-04-2022 10:15 AM

HP Recommended

Great to hear

 

Good luck

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