Resolve Windows 10 or update issues on HP computer or printer– Click Here
Windows not coming up and show hard drive failure. Run smart check which passed but the Long DST failed with failure id : PSG17K-937A6K-MFPURG-61CW03 and product id: 1KU36UA#ABA
Also refer the attachment screen shot.
Thanks in advance
Go to Solution.
15-cc563st is the Model number. That result is saying the hard drive needs to be replaced. The long check looks into technical things the SMART will bypass. Post back if you need additional help.
Didn't find what you were looking for?
Ask the community