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‎02-27-2023 05:59 AM

HP Recommended
Product: HP Notebook - 15-da0014dx

The asdfjkl; and ENTER keys just stopped working on my laptop.
G and H works just fine

Category:
3 REPLIES 3

‎03-02-2023 11:55 PM

HP Recommended

Hi @Expensivejigs 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing keyboard issue.

 

Request you to please click on this link and follow the steps to test the keyboard.

 

If there is a failure ID, I request you to share the Failure ID with us.

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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‎03-03-2023 03:47 AM

HP Recommended

HP PC Hardware Diagnostics Windows 2.1.0.0 3_3_2023 4_43_38 AM.pngHP PC Hardware Diagnostics Windows 2.1.0.0 3_3_2023 4_42_53 AM.pngHP PC Hardware Diagnostics Windows 2.1.0.0 3_3_2023 4_44_20 AM.png

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‎03-03-2023 07:11 PM

HP Recommended

Hi @Expensivejigs 

I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link


I hope this helps.
Take care and have a good day.


Treeko
HP Support


I am an HP Employee

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