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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Example: Envy x360
  • Can someone please help me with the specifications of HP Envy Core i7 X360 with product number,                        00331-10000-00001-AA466
1 REPLY 1
HP Recommended

That is not a product number. Follow instructions here to find actual model or product number:

 

https://support.hp.com/us-en/document/c00033108

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