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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Sounds they are NOT compatible. Your machine has 2 USB-C ports, on its right it has
HP indicates : port #6: Connects a USB device, provides high-speed data transfer, and charges small devices, even when the computer is off.
– and –
Connects a display device that has a USB Type-C connector, providing DisplayPort output. NOTE:The computer might also support a Thunderbolt docking station.
But HP does not say which one
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
HP Recommended
I can't get its specs
Are you sure your machine is compatible with a docking station ? What is it ?
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
2
0
0
HP Recommended
HP Recommended
Sounds they are NOT compatible. Your machine has 2 USB-C ports, on its right it has
HP indicates : port #6: Connects a USB device, provides high-speed data transfer, and charges small devices, even when the computer is off.
– and –
Connects a display device that has a USB Type-C connector, providing DisplayPort output. NOTE:The computer might also support a Thunderbolt docking station.
But HP does not say which one
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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