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HP Recommended
Spectre 360x
Microsoft Windows 10 (64-bit)

Hi there! I have never done this before so please, tell if im in the wrong place.

 

So, I recentley got a Spectre 360x, But one problem, The screens cracked and the touchscreen is only responsive in 3 areas now, and cand only use 1 touch point, (When i looked at the display properties, it said "Pen and touch availible with 10 touch points.") And its really annoying because there are random bugs when i boot up, like thing im tapping continuisly in one area, So i cant input my password because it keeps cliking off of it. All i want to know is if the spare part:

 

841265-001

 

Is still availible.

 

Thanks, GibbieMonster

 

1 REPLY 1
HP Recommended

@GibbieMonster


Greetings!

 
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you are looking for a replacement part. 

 

Don't worry, I'm here to help! I have sent you a Private Message with details to order the part.
 
Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.

 

Let me know if you have any other questions.

 

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the  "Thumbs up". 

 

Have a great day ahead 🙂

Asmita
I am an HP Employee

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