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11-30-2020 11:54 AM
The power button is broken and I can't turn on the computer. It is a physical problem as the power button pushed all the way in and won't pop back out. I took it to YouBreakIFix (Listed as a repair agent) and they have no idea what to do. How can I get the power button replaced? Until then, I have a $1200 brick and I use this to run my business. Thanks!
12-06-2020 03:52 PM
I reviewed your post and I understand that the power button is broken on the computer.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you contact support and they will assist you with the available service options for your computer.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee