Spectre X360 Extremely hot

[asettergren]

NO IT'S HOT~

[asettergren]

I HAVE PAID FOR VERY EXPENSIVE SOFTWARE- AND AM USING IT FOR WORK.  I CAN NOT AFFORD TO RETURN.  THEY NEED TO FIX.

[asettergren]

They can not blame dust!  It did it the DAY I recieved and used it.  The very 1st time.  I'm terrified it is going to get ruined.  

[gfsilvest]

I don't know if you saw my comment previously, but after I loaded the latest BIOS update, my HP Spectre x360 no longer gets really hot. That is no longer an issue on my new PC. 

[DusanR]

Hello,

we have allso bought HP Spectre x360, and after BIOS update and register hack (flip and disable keyboard) we have notice that i7 is extremly hot. I have change power settings to "optimised" and spectre is still extremly hot.

[gfsilvest]

Dusan: 

I'm sorry your HP Spectre x360 continues to run hot after the BIOS update. Maybe this fix or whatever this BIOS update was that helped me was related to specific models?  My X360 has a WQHD display.

But I have another problem which is extremely short battery life. The unit works great, but I have to keep the battery charger handy. Seems this model has been cursed with issues. 

One other thing which may be useful. I bought my HP Spectre x360 from a Microsoft store, and it is a Microsoft Signature edition model.  This means it runs pure Windows 10 with no extra stuff from HP or anything on it. People here complain about issues with McAffee or other software. I'm running Microsoft Defender which is a good antivirus package. 

[buttonpol]

I'm having the very same issue with my brand new x360  i7 version. That caused keyboard hardware issues on my old envy ultrabook, wich is not an option for a 1.300 + usd ultrabook!!!

If you have any solution please contact me as well.

Thank you

[pdignan]

Same here. Took delivery this week. Downloaded all updates from HP including BIOS. Runs red hot, fan racing, all the time. Will be returning today.

[pdignan]

Solved! Opened Task Manager, saw that HP Support Solutions Framework was using more than 80% of CPU capacity all the time. Killed that task, machine cooled quickly, fan went off, now all is well...

[gfsilvest]

1. Thanks for that confirmation about killing the HP Support Solutions Framework.  This was also mentioned several times early on in postings.  It may be that I'm not running that task because it wasn't included in my Microsoft Signature Edition machine. Even so, mine was blazing hot until I updated the BIOS. Others here killed McAffee. I can't figure out why several different things caused the overheating and cured it when those things were changed. 

I'd say there isn't any really definitive solution other than to try all the suggestions, one of which might work; and finally to reach out to HP Support for a fix.