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HP Pavilion Gaming Notebook - 15-ak002na
Microsoft Windows 10 (64-bit)

There is no UEFI bios update for my laptop showing in the SUPPORT COMMUNICATION- SECURITY BULLETIN page. The laptop isn't listed at all. Running latest version - Insyde F.85, 13/10/2017.

 

Shows protected against Meltdown but not Spectre. Will there be a bios update for my notebook? Thanks.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@rdave13,

 

Your welcome!

 

Cheers;)

Raj1788
I am an HP Employee 

View solution in original post

6 REPLIES 6
HP Recommended

Hi @rdave13

 

Thank you for joining HP Forums. 

This is a great place to get support, find answers 

 

I understand that you are in need of support!

No worries, I'll be glad to help you.

 

I have checked the records and your laptop is not one of the affected units. So you don't have to worry about this issue.

 

With the discovery of the CPU design flaw that makes possible speculative execution based exploits (referred to as side channel analysis or speculative execution and nicknamed "Spectre" and "Meltdown"), OS vendors have been pushing out software patches that protect against these exploits. Microsoft has also patched their operating systems. Unfortunately, some of these patches have resulted in compatibility issues with HP Sure-Click. HP Sure-Click will not work properly on a machine that has one of the following patches installed:

 

Refer this document to know more information about Spectre and Meltdown issues.

 

If the solution provided worked for you, please mark accepted solution for this post.

 

Keep me posted, how it goes!

If the information I've provided was helpful.

Give us some reinforcement by clicking the solution and kudos buttons, that'll help us and others see that we've got the answers!

Hope this answers your query!

Have a great weekend ahead! 🙂

Raj1788
I am an HP Employee 

HP Recommended

My laptop isn't secured,

 

 

Powershell HP results.PNG

 

Also from Ashampoo's CPU script running .exe file,

 

cpu security ashampoo.PNG

 

Any further thoughts?

 

Thanks for your interest and reply. It's appreciated.

HP Recommended

Hi @rdave13,

 

Thanks for replying,

 

HP is working on the Update for the same,

 

Request you to wait until the further notice.

 

Have a great day!

Cheers!

Raj1788
I am an HP Employee 

HP Recommended

OK, thanks for the reply. 

HP Recommended

@rdave13,

 

Your welcome!

 

Cheers;)

Raj1788
I am an HP Employee 

HP Recommended

Hi Raj,

I have the same issue,

Can you tell me when the 'fix' download for my system is going to be available.

 

HP All-in-One - 22-2012na (ENERGY STAR)
Warranty status:  Manufacturer warranty has expired - See details
Serial number: 4CH448644L
Product number:K2E90EA
 
Many thanks
 
Jon C.
 
 

Spectre & Meltdown.JPG

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