• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎11-15-2025 09:55 PM

HP Recommended
Product: HP Spectre x360 16 inch 2-in-1 Laptop PC 16-aa0000 IDS Base Model
Operating System: Microsoft Windows 11

Opened my 2024 Spectre x360 16" equipped with a beautiful OLED only to find a decent sized crack radiating from the left hinge. Conveniently just out of warranty.

I am having trouble finding a matching panel to replace the current cracked one, and was hoping someone on here could point me in the right direction, especially if that direction is someone at HP's parts store, since their parts store website seems to only sell adapters instead of actual laptop parts.

HP Spectre x360 16t-aa0000
product ID: 7M3L0AV
Part no. N66382-001

Any help would be much appreciated

Reply
1 REPLY 1

‎11-18-2025 03:49 PM

HP Recommended

@esh005, Welcome to the HP Support Community 

  

This needs one-on-one interaction. 

 

Hence, I'm sending a private message to assist you with the next action. 

  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link. 

  

I hope this helps! Keep me posted. 

 

Regards,

Garp_Senchau
I am an HP Employee

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.