• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Spectre x360 - 15-df1018ca

I'm having trouble finding a proper battery replacement for my Spectre x360 15 (15-df1018ca).  I bought a su06xl battery from Amazon, but once it was installed, the laptop could not recognize the battery and it died within a few hours. Now I can't turn it back on.

 

I've been scouring the internet to find a trustworthy replacement, but I'm a bit scared given the first one I ordered looks to be a dud.  Can anyone help? I'm located in Canada.  Thanks!

 

The replacement part is L29184-005.

2 REPLIES 2
HP Recommended

@sghai84 

 

I don't know third party products but why same part but from 2 different retailers one worked but the other does not.

 

        https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Finding-Replacement-Battery/td...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

I know.  That's the problem I'm running into. The first one I got didn't do anything for me.

 

Has anyone found a good working battery for this laptop recently?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.