• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Spectre x360 Convertible 15-bl0XX
Microsoft Windows 10 (64-bit)

My Spectre x360 suddenly refuses to sit flat on my desk after maybe 2 years of use - it is as if has become bloated in the middle, preventing all the 'tabs' on the edges to contact the surface at the same time.  Any idea what might be causing this?  Seems like a bad structural flaw in the computer - is this a common problem?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Could be a swollen battery. I will mark your post. 

View solution in original post

2 REPLIES 2
HP Recommended

Could be a swollen battery. I will mark your post. 

HP Recommended

@indi1

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.