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Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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@madamepigbottom

 

I think this issue needs some additional technical assistance that can be better provided through one-on-one interaction or a remote session with our HP Support team.

Please reach out to the HP Technical Support team in your region for further assistance. 

 

Keep me posted for any other assistance.

KUMAR0307
I am an HP Employee

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Update: internal microphone  no longer works. Neither device is listed in device manager anymore.  

HP Recommended

@madamepigbottom

 

Kindly contact the HP Technical support team for assistance or service options as mentioned in my previous post.

KUMAR0307
I am an HP Employee

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